Terms & Conditions

Disclaimer and Liability

Please note that The Shoe Merchant has made every effort to ensure the information we provide to customers on our website is accurate and up to date. However, products on this site are provided "as is" and without warranties of any kind, whether express or implied.

In no case shall The Shoe Merchant, our directors or affiliated staff, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Our liability shall be limited to the maximum extent permitted by law.

Any personal information collected by The Shoe Merchant shall not be disclosed to any third party unrelated to

The Shoe Merchant's business unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure in accordance with our privacy policy.

Credit Card Information & Payment

Credit card information collected for the purpose of payment of products purchased at The Shoe Merchant will be stored securely and not displayed to The Shoe Merchant employees.

Provision of credit card information as payment for the product/s constitutes an agreement for your purchase of the selected product/s.

As an aide to fraud prevention, we may require proof of identification of the cardholder prior to releasing the order. You must not pay or attempt to pay for product/s using fraudulent credit card information.

Pricing and GST

All prices are listed in Australian Dollars and include GST.

All prices are subject to change. All prices displayed on this Website are only valid online at the time shown. If an error has been made on the website in the marked price,The Shoe Merchant reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.

Stock availability/Order modifications

The Shoe Merchant attempts to present the availability of stock accurately however stock availability constantly varies and is only valid at the time shown.

If an ordered item isn't available or we are unable to fulfil your order we may attempt to arrange an alternative item or will provide a full refund.

Shipping

For information on shipping and delivery, please click here.

Returns

For more information on our returns policy, please click here to visit our returns page.

Disputes

This contract will be governed by the laws of New South Wales, Australia. Any dispute arising out of your use of the Website, or the products purchased on it, will be subject to the exclusive courts of that jurisdiction.

Changes to Terms and Conditions

If there are any changes to terms and conditions, these changes will be updated on our website.

We reserve the right to update or change parts of our Terms and Conditions and will notify our customers. Please check our website regularly or contact us if you have any concerns. 

Security

The Shoe Merchant’s website is compliant with Level 1 Payment Card Industry Data Security Standard (PCI DSS). Please contact us if you would like more information regarding this.

Contact Us

Please get in touch with us via our contact page